IT User Services : Telephone Support (+61 3 8344 0888) : Online Requests

Knowledge Base
IT Service Centre Account Management & Charging Central Account Management Known Issue - Web browser configuration requirements to enable SSL2 Dialing into the University Network Dialin for Windows 2000 Dialin for Windows ME Dial-In Networking for Windows 95(PDF) Dial-In Networking for Windows 98 (PDF) Dial-In Networking for Windows XP (PDF) Dial-In Networking for MAC OSX(PDF) Electronic Diary Netscape Calendar Email eXchange - Enterprise Vault (EV) Email archiving solution Eudora 6.21 for Mac OSX Eudora 6.21 for Windows Eudora 6.1.1 for Mac OS 9 Staff Webmail Student Webmail Account Management Dealing with Suspicious or Unsolicited Email Network SPIN - Student Plug-in Network (Mac OS X) SPIN - Student Plug-in Network (Windows 98) SPIN - Student Plug-in Network (Windows 2000) SPIN - Student Plug-in Network (Windows XP) University Networking " Just the settings" Transferring Files Fetch for Mac OS WS FTP for Windows Terminal Emulation Telnet Acess Virus Protection VirusScan 7.1 for LITES VirusScan 4.5.x for Window VirusScan Home User Edition Virex 7.2.1 for Mac(OSX) ClamX AV (OSX) - home use AVast 4 (Windows) - home use Web Browsing How to configure Internet Explorer for Win 98 & 2000 How to configure Internet Explorer for Mac OS9 How to configure Internet Explorer for Mac OSX Netscape for Windows Ver 4.78 Netscape for Mac OS9 Ver 4.5 Windows XP Pro -SP2 Windows Vista & Office 2007 Wireless Configure Windows Vista to access Wireless Network Configure Mac OSX to access a Wireless Network Configure Windows XP to access a Wireless Network University Networking " Just the settings" Configure Mac OS9 to access a Wireless Network Configure Windows 98 to access a Wireless Network Configure Windows 2000 to access a Wireless Network Forms IT & ITIL Glossary IT & ITIL Abbreviations and Descriptions Telephony Systems Instruction Sheets Nec Dterm Telephones, 32D IQ360 Handsfree Speaker IQTEL 350 Telephone IQE3/IQ560 Handsfree Telephones Feature Access Codes Telephone Models Pricing Information for on-site FAQ - Mobile Phones Telstra Optus Mobile Scenarios Voicemail Information New User Voicemail Instruction Manual for Telephones FAQ- Voicemail Switchboard Fault Reporting Information Common Faults Checklist Moves and Changes Programming Modem Lines(DEL) Call Rates PABX Information Forms Conference Call booking Form Directory Update Form Mobility Device Application Form Restriction Change & Disconnect Form Voicemail Application Form Themis Services Teaching and Learning Online Kits

Network

The documents provided from these pages have been created to provide end users and University IT Service Desk staff with guidance on how to configure and use University recommended IT/Telephone/Enterprise applications in a university setting.

Further assistance is available by telephoning the IT Service Desk on Ex 40888

SPIN - Student Plug-in Network (Mac OS X)

SPIN - Student Plug-in Network (Windows 98)

SPIN - Student Plug-in Network (Windows 2000)

SPIN - Student Plug-in Network (Windows XP)

University Networking " Just the settings"